Privacy Policy

This privacy policy (“Policy”) describes how the personally identifiable information (“Personal Information”) you may provide on the arizear.app website (“Website” or “Service”) and any of its related products and services (collectively, “Services”) is collected, protected, and used. It also describes your choices regarding our use of your Personal Information and how you can access and update it. This Policy is a legally binding agreement between you (“User,” “you,” or “your”) and ARize GroupBV (“ARize GroupBV,” “we,” “us,” or “our”). By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies we do not own or control or individuals we do not employ or manage.

Automatic collection of information

When you open the Website, our servers automatically record information that your browser sends. This data may include information such as your device’s IP address, browser type and version, operating system type and version, language preferences, or the webpage you were visiting before you came to the Website and Services, pages of the Website and Services that you visit, the time spent on those pages, the information you search for on the Website, access times and dates, and other statistics.

Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding the usage and traffic of the Website and Services. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.

Collection of personal information

You can access and use the Website and Services without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the features on the Website, you may be asked to provide certain Personal Information (for example, your name and email address). We receive and store any information you knowingly provide to us when you create an account, publish content, make a purchase, or fill out any online forms on the Website. When required, this information may include the following:

  • Personal details such as name, country of residence, etc.
  • Contact information such as email address, address, etc.
  • Account details such as user name, unique user ID, password, etc.

Some of the information we collect is directly from you via the Website and Services. However, we may also collect Personal Information about you from other sources, such as public databases and our joint marketing partners. You can choose not to provide us with your Personal Information, but then you may not be able to take advantage of some of the features on the Website. Users uncertain about what information is mandatory are welcome to contact us.

Use and processing of collected information

To make the Website and Services available to you or to meet a legal obligation, we may need to collect and use certain Personal Information. If you do not provide the requested information, we may not be able to provide you with the requested products or services. Any of the information we collect from you may be used for the following purposes:

  • Create and manage user accounts
  • Fulfill and manage orders
  • Improve products and services
  • Send administrative information
  • Send marketing and promotional communications
  • Respond to inquiries and offer support
  • Request user feedback
  • Improve user experience
  • Post customer testimonials
  • Respond to legal requests and prevent harm
  • Run and operate the Website and Services

Processing your Personal Information

Processing your Personal Information depends on how you interact with the Website and Services, where you are located in the world, and if one of the following applies:

(i) you have given your consent for one or more specific purposes. However, it does not apply whenever the processing of Personal Information is subject to California Consumer Privacy Act or European data protection law.

(ii) provision of information is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof.

(iii) processing is necessary to comply with the legal obligation to which you are subject.

(iv) processing is related to a task carried out in the public interest or the exercise of official authority vested in us.

(v) processing is necessary for the legitimate interests pursued by a third party or us.

Note that under some legislations, we may be allowed to process information until you object to such processing (by opting out) without having to rely on consent or any other of the following legal bases below. In any case, we will be happy to clarify the specific legal basis that applies to the processing, mainly whether the provision of Personal Information is a statutory or contractual requirement or a requirement necessary to enter into a contract.

Billing and payments

We use third-party payment processors to securely assist us in processing your payment information. Such third-party processors’ use of your Personal Information is governed by their respective privacy policies, which may or may not contain protections as protective as this Policy. We suggest that you review their respective privacy policies.

Managing information

You can delete certain Personal Information we have about you. The Personal Information you can delete may change as the Website and Services change. When you delete Personal Information, however, we may maintain a copy of the unrevised Personal Information in our records for the duration necessary to comply with our obligations to our affiliates and partners and for the purposes described below. You can contact us to delete your Personal Information or permanently delete your account.

Disclosure of information

Depending on the requested Services or as necessary to complete any transaction or provide any service you have requested, we may share your information with your consent with our trusted third parties that work with us, any other affiliates and subsidiaries we rely upon to assist in the operation of the Website and Services available to you. We do not share Personal Information with unaffiliated third parties. These service providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements.

We may share your Personal Information for these purposes only with third parties whose privacy policies are consistent with ours or agree to abide by our policies concerning Personal Information. These third parties are given Personal Information they need only to perform their designated functions. We do not authorize them to use or disclose Personal Information for marketing or other purposes.

We will disclose any Personal Information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

If we go through a business transition, such as a merger or acquisition by another company or sale of all or a portion of its assets, your user account and Personal Information will likely be among the assets transferred.

Retention of information

We will retain and use your Personal Information for the period necessary to comply with our legal obligations, resolve disputes, and enforce our agreements unless a longer retention period is required or permitted by law. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after the expiration of the retention period.

Transfer of information

Depending on your location, data transfers may involve transferring and storing your information in a country other than your own. You are entitled to learn about the legal basis of information transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by us to safeguard your information. If any such transfer occurs, you can find out more by checking the relevant sections of this Policy or inquire with us using the information provided in the contact section.

The rights of users

You may exercise certain rights regarding your information processed by us. In particular, you have the right to do the following:

(i) you have the right to withdraw consent where you have previously given consent to processing your information.

(ii) you have the right to object to the processing of your information if the processing is carried out on a legal basis other than consent.

(iii) you have the right to learn if we are processing the information, obtain disclosure regarding certain aspects of the processing, and receive a copy of the data undergoing processing.

(iv) you have the right to verify the accuracy of your information and ask for it to be updated or corrected.

(v) you have the right, under certain circumstances, to restrict the processing of your data, in which case, we will not process your information for any purpose other than storing it.

(vi) you have the right, under certain circumstances, to obtain the erasure of your Personal Information from us.

(vii) you have the right to receive your information in a structured, commonly used, and machine-readable format and, if technically feasible, to have it transmitted to another controller without any hindrance.

This provision is applicable provided that your information is processed by automated means and that the processing is based on your consent, a contract that you are part of, or pre-contractual obligations thereof.

The right to object to processing

Where Personal Information is processed for the public interest, in the exercise of an official authority vested in us, or for the legitimate interests pursued by us, you may object to such processing by providing a ground related to your particular situation to justify the objection.

Data protection rights under GDPR

Suppose you are a resident of the European Economic Area (EEA). In that case, you have certain data protection rights, and ARize GroupBV aims to take reasonable steps to allow you to correct, amend, delete, or limit your personal information use. If you wish to be informed what Personal Information we hold about you and if you want it removed from our systems, please get in touch with us. In certain circumstances, you have the following data protection rights:

  • You have the right to request access to the Personal Information that we store and can access your Personal Information.
  • You have the right to request that we correct any Personal Information you believe is inaccurate. You also have the right to ask us to complete the Personal Information you believe is incomplete.
  • You have the right to request the erase of your Personal Information under certain conditions of this Policy.
  • You have the right to object to our processing of your Personal Information.
  • You have the right to seek restrictions on processing your Personal Information. When you restrict processing your Personal Information, we may store it but will not process it further.
  • You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
  • You also have the right to withdraw your consent when ARize GroupBV relies on your consent to process your Personal Information.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Information. For more information, please get in touch with your local data protection authority in the European Economic Area (EEA).

California privacy rights

In addition to the rights as explained in this Policy, California residents who provide Personal Information (as defined in the statute) to obtain products or services for personal, family, or household use are entitled to request and obtain from us once a calendar year, information about the Personal Information we shared, if any, with other businesses for marketing uses. If applicable, this information would include the categories of Personal Information and the names and addresses of those businesses with which we shared such personal data for the immediately prior calendar year (e.g., requests made in the current year will receive information about the prior year). To obtain this information, please get in touch with us.

How to exercise these rights

Any requests to exercise your rights can be directed to ARize GroupBV through the contact details provided in this document. Please note that we may ask you to verify your identity before responding to such requests. Your request must provide sufficient information that allows us to confirm that you are the person you are claiming to be or that you are the authorized representative of such a person. You must include sufficient details to allow us to understand the request and respond to it appropriately. We cannot reply to your submission or provide you with Personal Information unless we verify your identity or authority to make such a request and confirm that the Personal Information relates to you.

Privacy of children

We do not knowingly collect any Personal Information from children under 13. If you are under 13, please do not submit personal information through the Website and Services. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through the Website and Services without their permission. If you have reason to believe that a child under 13 has provided Personal Information to us through the Website and Services, please get in touch with us. You must also be at least 16 years of age to consent to process your Personal Information in your country. (in some countries, we may allow your parent or guardian to do so on your behalf).

Cookies

The Website and Services use “cookies” to help personalize your online experience. A cookie is a text file placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie.

We may use cookies to collect, store, and track information for statistical purposes to operate the Website and Services. You can accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. You may learn more about cookies and how they work here.

Do Not Track signals

Some browsers incorporate a Do Not Track feature that signals to websites you visit that you do not want to have your online activity tracked. Tracking is not the same as using or collecting information connected to a website. Tracking refers to collecting personally identifiable information from consumers who use or visit a website or online service as they move across different websites over time. The Website and Services do not track its visitors over time and across third-party websites. However, some third-party sites may keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you.

Affiliates

We may disclose information about you to our affiliates to be able to offer you related or additional products and services. Any information relating to you that we provide to our affiliates will be treated by those affiliates in accordance with the terms of this Policy.

Email marketing

We offer electronic newsletters to which you may voluntarily subscribe at any time. We are committed to keeping your email address confidential and will not disclose your email address to any third parties except as allowed in the information use and processing section or to utilize a third-party provider to send such emails. We will maintain the information sent via email in accordance with applicable laws and regulations.

In compliance with the CAN-SPAM Act, all emails sent from us will clearly state who the email is from and provide clear information on contacting the sender. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us. However, you will continue to receive essential transactional emails.

The Website and Services contain links to other resources not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of other resources or third parties. We encourage you to be aware when you leave the Website and Services and to read the privacy statements of every resource that may collect Personal Information.

Information security

We secure the information you provide on computer servers in a controlled, secure environment protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and disclosure of Personal Information in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed. Therefore, while we strive to protect your Personal Information, you acknowledge that.

(i) there are security and privacy limitations of the Internet which are beyond our control.

(ii) the security, integrity, and privacy of any and all information and data exchanged between you and the Website and Services cannot be guaranteed.

(iii) any such information and data may be viewed or tampered with in transit by a third party, despite best efforts.

Data breach

In the event we become aware that the security of the Website and Services has been compromised or the use of Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe there is a reasonable risk of harm to the user due to the breach or if notice is otherwise required by law. When we do, we will post a notice on the Website and send you an email.

Changes and amendments

We reserve the right to modify this Policy or its terms relating to the Website and Services from time to time at our discretion. We will notify you of any material changes to how we treat Personal Information. When we do, we will send you an email to notify you. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided. Any updated version of this Policy will be effective immediately upon posting the revised Policy unless otherwise specified. Your continued use of the Website and Services after the revised Policy’s effective date (or other act specified at that time) will constitute your consent to those changes. However, we will not, without your consent, use your Personal Information in a manner materially different than what was stated at the time your Personal Information was collected.

Acceptance of this Policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website and Services, you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Website and Services.

Contacting us

Suppose you would like to contact us to understand this Policy or tPolicyact us concerning any matter relating to individual rights and your Personal Information. In that case, you may do so via the contact form.

This document was last updated on October 06, 2021